In this privacy statement, we explain what we do with the data we obtain about you via https://virtualpiano.net. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following:
1.1 Contact – Through phone, mail, email and/or webforms
1.2 Payments
1.3 Registering an account
1.4 Newsletters
1.5 To support services or products that a customer wants to buy or has purchased
1.6 To be able to comply with legal obligations
1.7 Compiling and analyzing statistics for website improvement.
1.8 To be able to offer personalised products and services
2. Sharing with other parties
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Financial Processing
Country or state in which this service provider is located: United States
Purpose of the data transfer: Email Marketing & Communications
Country or state in which this service provider is located: United States
Purpose of the data transfer: Google Analytics
Country or state in which this service provider is located: Google
Purpose of the data transfer: Facebook Comments functionality
Country or state in which this service provider is located: United States
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
4. How we respond to Do Not Track signals & Global Privacy Control
Our website does not respond to and does not support the Do Not Track (DNT) header request field.
5. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (CA) webpage. We have concluded a data Processing Agreement with Google.
6. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
7. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
8. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
9. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.
9.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
- You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
- You have the right to address a challenge concerning non-compliance with PIPEDA to our organisation and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
- We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.
10. Children
For our privacy statement regarding children, please see our dedicated Children’s Privacy Statement
11. Contact details
Crystal Magic Studio Ltd
124 City Road, London, EC1V 2NX, United Kingdom
United Kingdom
Website: https://virtualpiano.net
Email: [email protected]
Phone number: N/A
We have appointed a contact person for the organisation’s policies and practices and to whom complaints or inquiries can be forwarded:
General Administrator, Crystal Magic Studio Ltd, Kemp House, 152-160 City Road, London, EC1V 2NX, United Kingdom